GIFT CARD

Disclaimer 
Salon 10 LLC and Ten Karats Virgin Hair LLC operate as two separate and independent businesses, even though they may share the same physical location.
Gift cards purchased from Salon 10 LLC are valid only for salon services and may not be used for Ten Karats Virgin Hair LLC purchases, including but not limited to hair extensions, wigs, products, or any items sold on the Ten Karats Virgin Hair website.
Gift cards purchased from Ten Karats Virgin Hair LLC are valid only for retail product purchases and may not be used for salon services at Salon 10 LLC.
Gift cards are non-transferable between businesses, may not be exchanged, and cannot be converted for use across either company under any circumstances.
By purchasing or using a gift card, you acknowledge and agree to this separation of businesses and gift card usage policy.

Terms and Conditions

All Salon 10 LLC gift cards, including physical and electronic (e-gift) cards, are non-refundable and non-returnable. All gift card sales are final. Gift cards cannot be redeemed for cash, credit, or refunds, except where required by Tennessee law.

Gift cards are redeemable only for eligible salon services and/or retail products as specified at the time of purchase. Gift cards intended for salon services may not be used for retail purchases unless expressly stated, and retail gift cards may not be used for salon services.

Booking & No-Show Policy for Gift Card Appointments

Salon 10 LLC requires a 50% booking deposit at the time an appointment is scheduled, including appointments booked using a gift card. This deposit is non-refundable.

Clients must contact the salon at least 24 hours prior to the scheduled appointment to change or reschedule.

If the appointment is changed or rescheduled within the required 24-hour notice, the deposit will be applied toward a future visit.

If proper notice is not given, the deposit will be forfeited.

Clients may reschedule an appointment up to two (2) times before the deposit is forfeited.

Missed appointments, late cancellations, or failure to comply with this policy may result in a deduction from the gift card balance or forfeiture of the booking deposit.

Gift cards may not be applied toward gratuities unless expressly stated.

Lost, stolen, damaged, or unauthorized use of gift cards will not be replaced or reimbursed. Salon 10 LLC is not responsible for gift cards once issued or delivered.

Expiration

All gift cards issued by Salon 10 LLC are valid for a period of five (5) years from the date of purchase, unless otherwise required by applicable law. Any remaining balance after this period will be void and no longer redeemable.

By purchasing or using a gift card, the purchaser and cardholder agree to this policy, all Salon 10 LLC terms, and the laws of the State of Tennessee.